I purchased a lovely seed storage tin, seeds and seed envelopes online from Canada as a Christmas gift for my mother-in-law in England. Suzanne was really helpful in the ordering process and then arranged for this great gift to be beautifully gift wrapped with a card. She sent me pictures of the gift and kept me informed every step of the way. All done so graciously and with an obvious desire to do well for me as the purchaser but also to bring some extra joy to the recipient of the gift. Thank you so much!!!