Cookie Policy

What are Cookies?

A cookie is a small data file stored by your web browser on your computer. It allows us to recognise your computer by associating the identification numbers in the cookie with other customer information you have provided to us. That customer information is stored on our secured database. We use cookies to keep track of what you have in your basket and to remember you when you return to our site. They can also tell us which website you came to us from.
Types of Cookies we use
There are two main types of cookie that may be used during your visit to The Cottage Gardener website: persistent cookies, and session cookies.

Persistent Cookies
When you first visit The Cottage Gardener site, you see it in a default form. Persistent cookies remember your preferences and behaviour and help us to personalise your shopping. Persistent cookies remain on your browser until they expire automatically after a set time period, unless you delete them yourself.

Session Cookies
When you visit our site, a "session" cookie will remember you and your preferences in temporary memory. They will not collect and store information or personally identify you. Session cookies are deleted when you close your browser. Without session cookies, the site would forget which items you placed in your shopping bag and you wouldn't be able to buy anything.

Specific types of cookies we use and why we use them:

 Purpose     Type     Why is it needed?  
  Transaction     Session    Holds transaction information and passes information securely. This cookie is deleted when you close your browser  
  Checkout     Session    Remembers your location in the checkout process, what's in your Shopping Bag, which currency you want to pay in, your delivery options choice and any other decisions you make in checkout. This cookie is deleted when you close your browser  
  Login    Persistent    Remembers if you are logged in or logged out. This cookie expires automatically after a set time period  

Third party cookies

The Cottage Gardener partners with third party companies for marketing and advertising purposes. These cookies allow us to make more informed decisions about what our customers want from us. Third party companies may employ a mixture of both session and persistent cookies.Any information that they collect is anonymous. Third party cookies include but are not limited to:

  • Facebook

  • Pinterest

  • Instagram

  • Google

Google Analytics

Google Analytics use cookies which enable The Cottage Gardener to recognise your browser and collect data based on user activity on the site. This includes information such as the number of visits to the site, the quantity of orders placed and number of pages visited. This data helps us make improvements to our site in order to provide you with a better service.

Disabling and deleting cookies

If you disable cookies on our site, essential parts of the site may not work. For more detailed information about cookies visit www.allaboutcookies.org

Testimonials

★★★★★

Luxury Handmade Trug

'Exceptional and friendly service in sending this Trug at short notice as a gift to arrive on time for the 80th birthday celebration. It was received with great enthusiasm and thanks…so well done The Cottage
Gardener'



Anonymous
United Kingdom
★★★★★

Seedling Planting Labels

'Always brilliant. Superb
service! Lovely variety of garden themed items.'

Sally H
United Kingdom
★★★★★

Oak Leaf Navy Gardening Set

'Bought this
as a gift and it is a lovely high-quality product. Was dispatched really
quickly as well. Would recommend!'

George P
United Kingdom
★★★★★

Cottage Garden Seeds - Love in a mist

'Great all round experience with these guys. Great choice of seeds, good quality with fantastic delivery and packaging and an attention to detail that buyers love. Will definitely come back and buy again, thank you.'

Steven R.
United Kingdom
★★★★★

Leather Handled Seed Storage Tin - Stone

'Top quality and service!
I had been looking for an attractive seed storage box for some time. I had seen
this same box on other sites but it was out of stock (how annoying, to
advertise something you can’t sell!) When the seed storage tin arrived from The
Cottage Gardener, it was beautifully and carefully packaged and really high
quality. It arrived very promptly too. It would have been ideal as a gift for someone else, but I was more than happy to treat myself. I will definitely think about this site in future when I’m looking to buy for the gardeners in
the family'

Kay M
United Kingdom
Industry Feedback

Our products, service and passion for our business is being noticed! In August '21, we became an #SBS Small Business Sunday Winner. We are a nominee for The Good Web Guide Awards in November '21.