I purchased a trug through The Cottage Gardner as a gift for a friend. The service I received was impeccable. Thanks to my computer sending emails to "junk" I didn't seem to receive any confirmation, so called the company, who were so helpful. They then followed up the process the entire way through, including telephoning me to ensure it had been delivered. The product itself is first class and my friend was delighted with it. I wouldn't hesitate to recommend The Cottage Gardner.